TICKETs + ADMISSION
The online PRE-sale ends 2 Hours before the performance begins. All reduced-price tickets can be purchased online and must be validated at the entrance before the beginning of the performance – no entrance otherwise!
BOX OFFICE OPENING HOURS
The box office opens 2 Hours before the performance begins. If a performance is sold out, there is a waiting list there on which you can sign up. If reserved tickets are not collected, they can then be purchased as remaining tickets.
We recommend purchasing tickets online via our webshop. Payments can be made via debit- or credit-card. Tickets can be printed at home or delivered by mail. Electronically purchased tickets cannot be cancelled or changed. No refunds for expired tickets. General Conditions of Reservix GmbH for the Online Purchase of Tickets.
Tickets are generally excluded from the RIGHT OF EXCHANGE AND RETURN. In exceptional cases, our ticket provider Reservix will make individual cancellations, e.g. in the case of a clearly traceable double booking, illness, etc. If the cancellation is admitted, 80% of the ticket price will refunded (the 2 € service fee for online purchases is excluded from this). However, the cancellation request must be submitted to Reservix no later than the day before the performance in question and also only between Monday and Friday 10 am - 6 pm. Otherwise a timely cancellation and refund is no longer possible. The Reservix ticket hotline and contact form can be found at WWW.RESERVIX.DE/TICKET-HOTLINE. If you have any questions, you can contact our box office at the e-mail address ticketing@sophiensaele.com.
REDUCED-PRICE TICKETS
Disabled people get a reduced-price ticket. Those who require personal assistance will receive a free ticket for them. The companion ticket can be booked online, by telephone or at the box office in combination with a reduced ticket called “„ermäßigt (Behinderung)” or – as a wheelchair user – “ermäßigt (mit Rollstuhl)“.
Reduced-price tickets might be purchased at the Sophiensæle admission against valid proof of status by
Students with a valid student ID
Trainees (Azubis) with a valid trainee ID
Pensioners with a valid pensioner ID or proof of age
Unemployed persons with valid proof
Federal volunteer service (Bufdis) with valid proof
Participants in a voluntary social year (FSJ) with valid proof
Colleagues with Bühnenpass
Artists with comprehensible proof
For further information about fee reductions for groups, contact us at (030) 27 89 00 45.
children up to 12 years pay 5 Euro
Berechtigungsnachweis
Remaining tickets for 3 € only at the box office, depending on availability. They will be released half an hour before the show starts. No reservation possible.
10ER-CARD
Free entrance to every tenth performance!
TANZCARD
20% discount on entrance fee for dance performances. For more information about Tanzcard click here.
GIFT CARDS
You need a present for a theatre-friend? We can provide you with a gift card - either in the box office or online!