FAQ ON COVID-19
From April 03, 2022, the legal protection and hygiene measures for the Sophiensæle will change. Currently, an obligation to wear a FFP2-MASK in the whole house and during performances remains in place for the time being. The control to show a 3G proof is dropped, but we still recommend to come freshly tested to a performance visit at the Sophiensæle. Detailed information about the current Covid-19 hygiene rules and tickets can be found HERE.
Tickets are generally excluded from the RIGHT OF EXCHANGE AND RETURN. In exceptional cases, our ticket provider Reservix will make individual cancellations, e.g. in the case of a clearly traceable double booking, illness, etc. However, the cancellation request must be submitted to Reservix no later than the day before the performance in question and also only between Monday and Friday 10 am - 6 pm. Otherwise a timely cancellation and refund is no longer possible. The Reservix ticket hotline and contact form can be found at WWW.RESERVIX.DE/TICKET-HOTLINE. If you have any questions, you can contact our box office at the e-mail address email@example.com.
 Our protection and hygiene measures are based on the Infection Protection Act (IfSG) of 01.01.2001, the current SARS-CoV-2 Infection Protection Ordinance of the State of Berlin, the current Hygiene Framework Concept for Cultural Institutions in the State of Berlin and the current recommendations of the Robert Koch Institute on infection protection.
TICKETs + ADMISSION
The online PRE-sale ends 2 Hours before the performance begins. All reduced-price tickets can be purchased online and must be validated at the entrance before the beginning of the performance – no entrance otherwise!
The box office opens 2 hours before the performance begins.
Due to the limited seating capacity, we strongly recommend purchasing tickets online via our webshop. Payments can be made via debit- or credit-card. Tickets can be printed at home or delivered by mail. Electronically purchased tickets cannot be cancelled or changed. No refunds for expired tickets. General Conditions of Reservix GmbH for the Online Purchase of Tickets. For TELEPHONE RESERVATIONS, our ticket telephone 030-283 52 66 is staffed from Monday to Friday between 4 and 6 pm.
In order to avoid queues at the entrance, the admission begins 30 minutes before the performance begins. We kindly ask you to take your seat as early as possible.
People with disabilities get a reduced-price ticket and, if needed, an additional free ticket for a companion
Reduced-price tickets might be purchased at the Sophiensæle admission against valid proof of status by
Students with a valid student ID
Trainees (Azubis) with a valid trainee ID
Pensioners with a valid pensioner ID or proof of age
Unemployed persons with valid proof
Federal volunteer service (Bufdis) with valid proof
Participants in a voluntary social year (FSJ) with valid proof
Colleagues with Bühnenpass
Artists with comprehensible proof
For further information about fee reductions for groups, contact us at (030) 27 89 00 45.
children up to 12 years pay 5 Euro
Remaining tickets for 3 € only at the box office, depending on availability. They will be released half an hour before the show starts. No reservation possible.
Free entrance to every tenth performance!
20% discount on entrance fee for dance performances. For more information about Tanzcard click here.
You need a present for a theatre-friend? We can provide you with a gift card - either in the box office or online!
SELECTION OF OTHER BOOKING OFFICEs
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Die Theaterkasse!, Konrad-Wolf-Str. 111, 13055 Berlin
IFW GmbH - Theaterkasse am Ku'Damm, Damaschkestr. 2, 10711 Berlin
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Interklassik GmbH - Theater- und Konzertkasse im Dussmann-Kulturkaufhaus, Friedrichstrasse 90, 10117 Berlin
SHOWTIME GmbH & Co. KG Karstadt Hermannplatz, Hermannplatz, 10967 Berlin
SHOWTIME GmbH & Co. KG Karstadt Spandau, Carl Schurz Straße 24, 13597 Berlin
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SHOWTIME GmbH & Co. KG Konzert & Theaterkasse Showtime, Am Kleinen Wannsee 20 E, 14109 Berlin
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Theater-und Konzertkasse G.Frost, Börnicker Chaussee 1-4, 16321 Bernau